Several options available
If you are one of the thousands of consumers that ACI services through our client partnerships, we offer several convenient payment methods.
*For all other questions and repayment options, please contact us at +1-800-759-2241.
Pay By Checking, Savings and Debit Via Automated Phone Service
Call US +1-800-759-2241
User Name: Enter your 7 digit ACI reference number that appears on your letter
Password: your 5 digit zip code that appears on your letter
Pay By Checking, Savings and Debit Online
By clicking the button above to make a payment, you will be directed to the secure website of our independent third-party payment provider. ACI is in no way in possession of your information.
Checks and/or money orders may be mailed to:
2420 Sweet Home Road
Amherst, NY 14228
Western Union Quick Collect to:
Code City: ACI
Code State: New York
Available at any Quick Collect location nationwide. Simply select the blue form and include your reference number to insure proper posting.
Check by Phone:
This is an attempt to collect a debt. Any information obtained will be used for that purpose. This correspondence has been sent by a professional debt collector.
This Collection Agency is licensed by the Collection Service Board of the Department of Commerce and Insurance.
- NEW YORK CITY
This collection agency is licensed in New York City, License # 1209491 (Amherst, NY) 1209470 (Buffalo, NY)
- NORTH CAROLINA
North Carolina Insurance Permit Number 4125 (Amherst, NY) 4124 (Arcade, NY) 4123 (Buffalo, NY)
This collection agency is licensed by the Minnesota Department of Commerce.
Massachusetts Local Address: 15 Union St., Lawrence, MA 01840
Hours are: Mon-Thurs 8AM – 10PM, Fri: 8AM – 4:30PM, Sat: 9AM – 12PM EST
Hours are: Mon-Thurs 8AM – 10PM, Fri: 8AM -5:00PM, Sat: 9AM – 12PM EST
“The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at US +1 Call or www.ftc.gov.”
“FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE WWW.AGO.STATE.CO.US/CAB.HTM