Several options available

If you are one of the thousands of consumers that ACI services through our client partnerships, we offer several convenient payment methods.

*For all other questions and repayment options, please contact us at +1-800-759-2241.

Pay By Checking, Savings and Debit Via Automated Phone Service 

          Call US +1-800-759-2241

User Name: Enter your 7 digit ACI reference number that appears on your letter

Password:  your 5 digit zip code that appears on your letter

 

Pay By Checking, Savings and Debit Online

Visit:  www.ACIBILLPAY.com

By clicking the button above to make a payment, you will be directed to the secure website of our independent third-party payment provider.  ACI is in no way in possession of your information.

Checks and/or money orders may be mailed to:

ACI
2420 Sweet Home Road
Suite 150
Amherst, NY 14228

Western Union Quick Collect to:

Code City: ACI
Code State: New York

Available at any Quick Collect location nationwide. Simply select the blue form and include your reference number to insure proper posting.

Check by Phone:

Contact us at US +1-800-759-2241 Call  for fast, easy phone payment processing. Simply have your checkbook and/or bank information handy.

This is an attempt to collect a debt. Any information obtained will be used for that purpose. This correspondence has been sent by a professional debt collector.

  • TENNESSEE
    This Collection Agency is licensed by the Collection Service Board of the Department of Commerce and Insurance.
  • NEW YORK CITY
    This collection agency is licensed in New York City, License # 1209491 (Amherst, NY) 1209470 (Buffalo, NY)
  • NORTH CAROLINA
    North Carolina Insurance Permit Number 4125 (Amherst, NY) 4124 (Arcade, NY) 4123 (Buffalo, NY)
  • MINNESOTA
    This collection agency is licensed by the Minnesota Department of Commerce.
  • MASSACHUSETTS
    Massachusetts Local Address: 15 Union St., Lawrence, MA 01840
    Hours are: Mon-Thurs 8AM – 10PM, Fri: 8AM – 4:30PM, Sat: 9AM – 12PM EST
  • MAINE
    Hours are: Mon-Thurs 8AM – 10PM, Fri: 8AM -5:00PM, Sat: 9AM – 12PM EST
  • CALIFORNIA
    “The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at US +1 (877) 382-4357 Call  or www.ftc.gov.”
  • COLORADO
    “FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE WWW.AGO.STATE.CO.US/CAB.HTM