Payments

Several options are available to process your payment

If you are one of the thousands of consumers that ACI services through our client partnerships, we offer several convenient payment methods. For all other questions and repayment options, please contact us at +1-800-759-2241.

Hours of operation:
Mon-Tues: 8AM-8PM, WED-FRI: 8AM-5PM EST

Automated Pay by Phone

Pay By Checking, Savings and Debit Via Automated Phone Service 

  Call US +1-800-759-2241

User Name:
Enter your 7 digit ACI reference number that appears on your letter

Password:
  your 5 digit zip code that appears on your letter

Pay Online

Pay By Checking, Savings and Debit Online

Visit: ACI Bill Pay

By clicking the button above to make a payment, you will be directed to the secure website of our independent third-party payment provider.

ACI is in no way in possession of your information.

Pay by Mail

Checks and/or money orders may be mailed to:

ACI
2420 Sweet Home Road
Suite 150
Amherst, NY 14228

Pay by Western Union

Western Union Quick Collect


Code City: ACI
Code State: New York

Available at any Quick Collect location nationwide.
Simply select the blue form and include your reference number to insure proper posting.

Check by Phone

Check by Phone:

Contact us at
US +1-800-759-2241

Call for fast, easy phone payment processing.
Simply have your checkbook and/or bank information handy.

Hours of operation: Mon-Tues: 8AM-8PM, WED-FRI: 8AM-5PM EST

This is an attempt to collect a debt. Any information obtained will be used for that purpose. This correspondence has been sent by a professional debt collector.

  • TENNESSEE RESIDENTS
    This Collection Agency is licensed by the Tennessee Collection Service Board of the Department of Commerce and Insurance.

  • NORTH CAROLINA
    This agency is licensed by the North Carolina Department of Insurance; License # 4123

  • MASSACHUSETTS 
    MASSACHUSETTS LOCAL ADDRESS: 15 UNION ST., LAWRENCE, MA 01840

    *PLEASE DO NOT SEND PAYMENTS TO THIS ADDRESS*

    NOTICE OF IMPORTANT RIGHTS. YOU HAVE THE RIGHT TO MAKE A WRITTEN OR ORAL REQUEST THAT TELEPHONE CALLS REGARDING YOUR DEBT NOT BE MADE TO YOU AT YOUR PLACE OF EMPLOYMENT. ANY SUCH ORAL REQUEST WILL BE VALID FOR ONLY TEN (10) DAYS UNLESS YOU PROVIDE WRITTEN CONFIRMATION OF THE REQUEST POSTMARKED OR DELIVERED WITHIN SEVEN (7) DAYS OF SUCH REQUEST.

    YOU MAY TERMINATE THIS REQUEST BY WRITING TO THE DEBT COLLECTOR.

  • COLORADO 
    FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE WWW.COAG.GOV/CAR

    A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt.

    The address of this collection agency is:
    AMERICAN CORADIUS INTERNATIONAL LLC 2420 SWEET HOME RD STE 150 AMHERST NY 14228-2244

    Colorado Local Office:
    8690 Wolff Court, Suite 110  Westminster, CO 80031, Phone: (303) 920-4763.

  • CONNECTICUT 
    This collection agency is licensed in Connecticut, license number:  816187.

  • NEW YORK
    This collection agency is licensed by the Department of Consumer Affairs of the City of New York, License # 1308352

    Important Information
    We are required by regulation of the New York State Department of Financial Services to notify you of the following information. This information is NOT legal advice. Debt collectors, in accordance with the Fair Debt Collection Practices Act, 15 U.S.C. § 1692 et seq., are prohibited from engaging in abusive, deceptive, and unfair debt collection efforts, including but not limited to:

    (i) the use or threat of violence;
    (ii) the use of obscene or profane language; and
    (iii) repeated phone calls made with the intent to annoy, abuse, or harass.

    If a creditor or debt collector receives a money judgment against you in court, state and federal laws may prevent the following types of income from being taken to pay the debt:

    1. Supplemental security income, (SSI);
    2. Social security;
    3. Public assistance (welfare);
    4. Spousal support, maintenance (alimony) or child support;
    5. Unemployment benefits;
    6. Disability benefits;
    7. Workers’ compensation benefits;
    8. Public or private pensions;
    9. Veterans’ benefits;
    10. Federal student loans, federal student grants, and federal work study funds; and
    11. Ninety percent of your wages or salary earned in the last sixty days.