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ACI Delivers Results

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Our Mission

ACI prides itself on conducting our business with respect, integrity and an unwavering commitment to compliance and operational excellence.
We place immeasurable value on our client partnerships and the way we represent and protect their brands.
We are committed to providing expert guidance to our customers on their journey to financial success.

Our mission is based on 3 simple principles:

  • To attract, preserve and grow our client partnerships
  • To produce exceptional recovery results with a focus on the customer experience and our commitment to regulatory compliance
  • To ensure a productive, profitable and rewarding environment for each and every member of our team
Join our Team
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Why Choose ACI?

We understand your requirements and provide quality engagement, always.
Jobs Center

Earn a great income and work with an incredible team of people. Flexible schedule, comprehensive benefits package, and so much more!

Payment Portal

If you are one of the thousands of consumers that ACI services through our client partnerships, we offer several convenient payment methods.

Client Services

ACI is a full service contact center operation; with focus on customer care and account receivables management. ACI represents some of the country’s largest National and Regional financial institutions.

Recent Posts
 

200+

Employees

100%

Satisfaction

1,000+

Positive Reviews

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Frequently Asked Questions

Where can I send written correspondence?

Please send all correspondence to:
2420 Sweet Home Road • Suite 150
Amherst, NY 14228

What are your hours of operation?

ACI is located in the Eastern US time zone and id open from 8am-8pm, Monday-Thursday, and 8am-5pm on Fridays. We are closed on Thanksgiving, Christmas, and certain other holidays.

Where can I make payments?

ACI provides three convenient ways to make payments on your account.
The easiest and simplest way is to click the button below:

Make a Payment

You can also mail your payments to:
2420 Sweet Home Road
Suite 150
Amherst, NY 14228

Or contact our office today at 800-759-2241 for additional options

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Our Blog


What's happening at ACI?

ACI prides itself on its good corporate citizenship. This means creating an energetic, fulfilling workplace with advancement opportunities, along with fostering a positive customer experience, excellent client support, and charitable involvement in our community.

Here's how we roll!

We are hiring!
We are seeking energetic, motivated, charismatic individuals to join our team! Very obtainable goals and a generous bonus structure. Apply online by clicking the career tab TODAY! Next training class starts…
Now Hiring!
We are seeking energetic, motivated, charismatic individuals to join our team! Very obtainable goals and a generous bonus structure. Apply online by clicking the career tab or send your resumes to…
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