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Important Consumer Information

This list does not contain a complete list of the rights consumers have under state and federal law.

This is an attempt to collect a debt. Any information obtained will be used for that purpose. This communication is from a debt collector.

  • CALIFORNIA RESIDENTS
    California Debt Collection Licensing Number: 10270-99
  • COLORADO RESIDENTS
    Colorado Local Office:
    8690 Wolff Court, Suite 110 Westminster, CO 80031, Phone: (303) 920-4763.
  • CONNECTICUT RESIDENTS
    This collection agency is licensed in Connecticut, NMLS ID# 816187
  • MAINE
    ACI is located in the Eastern US time zone and is open from 8am-8pm, Monday-Thursday, and 8am-5pm on Fridays. We are closed on Thanksgiving, Christmas, and certain other holidays.
  • MARYLAND RESIDENTS
    This agency is licensed by the Maryland Department of Labor; Commissioner of Financial Regulation NMLS ID # 816187
    For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/
  • MASSACHUSETTS RESIDENTS
    NOTICE OF IMPORTANT RIGHTS. YOU HAVE THE RIGHT TO MAKE A WRITTEN OR ORAL REQUEST THAT TELEPHONE CALLS REGARDING YOUR DEBT NOT BE MADE TO YOU AT YOUR PLACE OF EMPLOYMENT. ANY SUCH ORAL REQUEST WILL BE VALID FOR ONLY TEN (10) DAYS UNLESS YOU PROVIDE WRITTEN CONFIRMATION OF THE REQUEST POSTMARKED OR DELIVERED WITHIN SEVEN (7) DAYS OF SUCH REQUEST.
    YOU MAY TERMINATE THIS REQUEST BY WRITING TO THE DEBT COLLECTOR.
    ACI is located in the Eastern US time zone and is open from 8am-8pm, Monday-Thursday, and 8am-5pm on Fridays. We are closed on Thanksgiving, Christmas, and certain other holidays.
  • NEVADA RESIDENTS
    This collection agency is licensed in Nevada, license Number: CAD11142
    Compliance Manger Certificate Number: CM10670
  • NEW YORK RESIDENTS
    Important Information
    We are required by regulation of the New York State Department of Financial Services to notify you of the following information. This information is NOT legal advice. Debt collectors, in accordance with the Fair Debt Collection Practices Act, 15 U.S.C. § 1692 et seq., are prohibited from engaging in abusive, deceptive, and unfair debt collection efforts, including but not limited to:
       (i) the use or threat of violence;
       (ii) the use of obscene or profane language; and
       (iii) repeated phone calls made with the intent to annoy, abuse, or harass.
    If a creditor or debt collector receives a money judgment against you in court, state and federal laws may prevent the following types of income from being taken to pay the debt:
       1. Supplemental security income, (SSI);
       2. Social security;
       3. Public assistance (welfare);
       4. Spousal support, maintenance (alimony) or child support;
       5. Unemployment benefits;
       6. Disability benefits;
       7. Workers’ compensation benefits;
       8. Public or private pensions;
       9. Veterans’ benefits;
     10. Federal student loans, federal student grants, and federal work study funds; and
     11. Ninety percent of your wages or salary earned in the last sixty days
  • NEW YORK CITY RESIDENTS
    This collection agency is licensed by the Department of Consumer Affairs of the City of New York, License # 1308352.
    You may contact Evan Roth at American Coradius International, LLC at 1-855-605-3999.
    Please contact us to confirm your preferred language for future communications. ACI conducts its business in English. ACI does not offer any language access services. A translation and description of commonly used debt collection terms is available in multiple languages at https://www.nyc.gov/dca.
  • NORTH CAROLINA RESIDENTS
    NC Company Number 119500781, 2420 Sweet Home Rd, Ste 150, Amherst, NY 14228
  • TENNESSEE RESIDENTS
    This Collection Agency is licensed by the Tennessee Collection Service Board of the Department of Commerce and Insurance.

For more information on our privacy practices, please visit our privacy page.